• About
    • Contact Us
  • What We Do
  • How We Work
  • Our Experience
    • Clients
    • Projects
  • Experience Design
    • Design
  • Coaching
  • Community
  • Neat Stuff

Macdonald Group

Macdonald Group

Category Archives: Experience Models/Tools

Why Performance Matters

October 29, 2013

This week is Halloween.  It’s a time to dress-up and go “on stage” even if only door-to-door for a few …

Continue reading →

I like. I wish. I wonder.

October 22, 2013

I am always on the lookout for tools that are simple, failsafe and effective.  I think I’ve found one.  I …

Continue reading →

What’s in YOUR catalog?

November 3, 2011

This is the season for mailboxes to be stuffed with catalogs.  Most of us have grown up with them and …

Continue reading →

How do you want them to feel?

November 2, 2011

Is your objective to leave others feeling enlightened, proud, and energized?  What 3 or 4 words would you select?  This …

Continue reading →

Stop your way into transition

October 26, 2011

“Transition is not just a nice way to say change. It is the inner process through which people come to …

Continue reading →

Why I can’t tell you about the Zeigarnik effect

October 25, 2011

Ever struggle with how to get employees or consumers to remember things?  One small part of this puzzle was solved …

Continue reading →

What does it take to create change?

October 24, 2011

I am pretty sure you can starve to death reading cookbooks.  I suspect this is why organizations and individuals frequently …

Continue reading →

Experience: The EXTEND Phase

October 14, 2011

Every visit to the iTunes store is an extension of an Apple store experience.  Online updates, tips, and how-to’s as …

Continue reading →

Experience: The EXIT Phase

October 13, 2011

Apple has reinvented the EXIT experience.  Gone are the “long walk” to check out, the line when you get there, …

Continue reading →

Experience: The ENGAGE Phase

October 12, 2011

There are few retail brand immersion experiences that ENGAGE the customer like an Apple store.  You are greeted by a …

Continue reading →

← Older posts

Enter your email address to follow this blog and receive notifications of new posts by email.

Archives

  • April 2015
  • November 2013
  • October 2013
  • September 2013
  • August 2013
  • November 2011
  • October 2011
  • September 2011
  • August 2011

Categories

  • Ann Arbor
  • Authenticity
  • Coaching
  • Digital
  • Experience Economy
  • Experience Models/Tools
  • Generations
  • thinkAbout

RSS Feed RSS - Posts

Create a free website or blog at WordPress.com.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy
  • Follow Following
    • Macdonald Group
    • Join 32 other followers
    • Already have a WordPress.com account? Log in now.
    • Macdonald Group
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...