Can you “box up” an Experience?
It is that time of year. Online retailers are already flooding consumers with offers of free shipping, discounts, and a …
It is that time of year. Online retailers are already flooding consumers with offers of free shipping, discounts, and a …
In the most recent PEW study on Americans and Texting, Young adults (18-24) exchange an average of 109.5 texts a …
No one knows exactly where Groupon fits in the experience economy. What is clear is that more businesses and consumers …
Every business has a “who-are-you” moment. It is when the guest’s first impressions are confirmed. It is an opportunity to …
In the ‘90s, Joe Pine and Jim Gilmore described what they saw around them and wrote, The Experience Economy. They …
Smartphone users were asked what smartphone function they could not live without, and one in five (22%) said texting followed …
Jane McGonigal in her new book, Reality Is Broken, talks about two worlds. There is “RL” which is Real Life …
Where does Groupon fit in an emerging experience economy? An article in Automotive News featured ten car dealers in the …
Is joy possible in our high-tech future? Not long after the Civil War, Thomas Edison set up the first industrial …