The Authentic Ann Arbor Experience – Part 1
For over 400,000 alumni and the 42,000 students about to start the new school year, Ann Arbor is one of …
Category Archives: Experience Economy
Get to know the latest Digital Generation
This is Madeline. She is 3 years old and is part of the Digital generation. She is growing up during …
It is time to connect with Gen X!
Sandwiched between the Millennials and the Boomers, Gen X has been overlooked, undervalued, and all but forgotten. Born between 1965 …
Can YOU talk Gen Y?
The words and expressions you use may be giving away your age more than any wrinkles. Phases such as “he …
When YOU are the Experience – Part 5
The focus this week has been on how we each stage experiences … by design or by accident. All work …
When YOU are the Experience – Part 4
All the world may be a stage, but in an age when more and more of us are dependent on …
When YOU are the Experience – Part 3
Jazz guitarist Joe Pass once said, “If you hit a wrong note, make it right by what youplay afterwards.” Jazz …
When YOU are the Experience – Part 2
Most of us don’t think of ourselves as being on stage, but we are. My office has large windows that …
When YOU are the Experience – Part 1
If you are honest with yourself, there has probably been a moment when in a blinding flash you were “on …
When it is ALL about the Experience
All this week, I’ve been talking about how “experiences” are transforming our culture—and our economy. This may sound “new,” but …
Macdonald Group 